 Terms
of Sale
Payment
must accompany your order and must be remitted in US funds. No checks or
purchase orders accepted for online orders. If you wish to use a check or
purchase order, place your order by mail or fax, as detailed below. If you
need additional information about purchase orders, please contact IndeFree at 800/801.4511 or at
info@indefree.com
Full
payment, including shipping and handling is required with all orders. No
product or service is processed until full payment is received.
Orders
Processing
Four
Easy Ways to Order:
Ø
1 By Phone: 800/801.4511 between 9:00 and 4:00 pm Pacific time,
Monday-Friday. Please have your credit card information ready.
Ø
2 By Mail: Return the order form with your payment (payable to IndeFree
Association) to:
Indefree Association
PO Box 79396
Corona, CA 92877
Ø
3 By Fax*: Fax your order form to: 408/228-0711, 24 hours a day. Please
provide credit card information, shipping and billing information, and
daytime phone number.
Ø
4 By Internet*: Order online using IndeFree's convenient and secure Online
Catalog. Or send your order information, including title, order number,
and quantity, to info@indefree.com Please provide credit card number,
expiration date, name as it appears on the card, credit card billing
address, daytime phone number, and shipping address.
*Note:
If you fax your order or send it via the Internet, please do not send a
duplicate by mail.
General
Shipping Information
Please
allow 2 weeks for processing and shipping of product orders. Service
Center hours are 9:00 am to 4:00 pm Pacific time. Any Email delivery or
Express Delivery orders taken after Noon Pacific time will be processed
the following business day. Delivery day is calculated from the date the
order is processed.
Refund
Policy
WORKSHOPS: If you are unable to attend a class or workshop for any
reason, your payment will be handled in the following manner:
Ø
100% CREDIT towards a future class if no cancellation and no attendance
is made.
-Or-
Ø
REFUND minus a 30% processing fee.
The processing fee is to cover our
merchant and payment gateway fees incurred as well as administrative costs
required to process your initial order and cancellation request.
PRODUCTS:
No refunds are available on custom design orders such as brochures,
postcards, websites, or printing orders. Returns and
exchanges on standard products or generic orders must be made within 30 days of
receipt of order. If your exchange costs more than the original order,
please submit additional payment with your request. A return form is
printed on the bottom of the packing slip for your convenience. Just fill
it out, and return it with the item. Merchandise should be returned in
resalable condition. Shipping and handling costs are not refundable.
MEMBERSHIPS:
No refunds are available for memberships.
Prices
Prices
are subject to change without notice.
Shipping
& Handling Charges
Up
to $9.99 .......................... $3
$10 to $49.99 ....................... $6
$50 to $99.99 ....................... $9
$100 to $199.99 .................. $13
$200 to $299.99 .................. $17
$300 or more ...................... $24 -plus-
For international orders outside of Canada or Mexico,
please add: ..... $16 -plus-
For Express Delivery (phone orders only), please add the following to your
shipping charge:
2nd-Day air ........................ $15
Next-Day
air ...................... $30
Regular
Shipping
Most
orders are shipped by United Parcel Service. PO Box, APO, and FPO numbers
are shipped 1st class mail. Allow 3 weeks from receipt of order for items
to reach you.
Refunds
for Overpayments
Overpayments
of $5 or more will be refunded automatically. Overpayments under $5 will
be refunded only upon written request.
Our
Guarantee
If
anything you order from IndeFree fails to meet your expectations,
please call 1.800.801.4511 to discuss a resolution. (Shipping and handling
costs are not refunded.)
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I spent over $30,000 on another practice management seminar and
I wish I met James before I made that $30,000 mistake!
