Privacy
Policy
IndeFree is committed to maintaining the confidentiality of our customers.
We do not share, sell, or otherwise disclose information about our clients
to any other party except as required to process/ship registrations and
purchases.
Information
Collection
IndeFree Corporation is the sole owner of the information collected on
www.IndeFree.com and
www.Revive-Inc.com.
IndeFree collects information from our users at several
different points on our Web site.
Order
We
request information from the user on our order form. A user must provide
contact information (such as name, email and shipping address) and
financial information (such as credit card number and expiration date).
This information is used for credit card authorization and to fill
customers orders. If we have trouble processing an order, the information
is used to contact the user.
Cookies
A
cookie is a piece of data stored on the user’s computer tied to
information about the user. We use persistent cookies. A persistent cookie
is a small text file stored on the user’s hard drive for an extended
period of time. Persistent cookies can be removed by following Internet
browser help file directions.
Customer
Service
We
communicate with users on a regular basis to provide requested services.
Our production and customer service use both email and phone information
to communicate with customers in regards to issues relating to orders.
For any questions please call 1.800.496.0646.
Security
Our
Web sites take every precaution to protect our users’ information. When
users submit sensitive information via the Web site, their information is
protected both online and off-line.
When
our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number) that
information is encrypted and is protected with the best encryption
software in the industry—SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when users are just ‘surfing.’
While
we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user information off-line. All of our
users’ information, not just the sensitive information mentioned above,
is restricted in our offices. Only employees who need the information to
perform a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable
information. Employees must enter their password to gain access to user
information. Finally, the servers that store personally identifiable
information are in a high-security environment at our co-location
facility.
Notification
of Changes
If
we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so
our users are always aware of what information we collect, how we use it,
and under what circumstances, if any, we disclose it. We will use
information in accordance with the privacy policy under which the
information was collected.
If,
however, we are going to use users’ personally identifiable information
in a manner different from that stated at the time of collection we will
notify users via email. Users will have a choice as to whether or not we
use their information in this different manner.
If
customers have opted out of all communication with the site, or
deleted/deactivated their account, then they will not be contacted, nor
will their personal information be used in this new manner. In addition,
if we make any material changes in our privacy practices that do not
affect user information already stored in our database, we will post a
prominent notice on our Web site notifying users of the change.
Contact
Information
If
customers have any questions or suggestions regarding our privacy policy,
please contact us at 1.800.496.0646.
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